Academy
The modules
The modules follow the learning order: from how we deal with clients and candidates, through the conversations, to the full process up to an accepted offer. Every module ends with an assessment.
Principles for client contact
The principles behind every call, mail and meeting with clients and candidates.
The language of recruitment
The words of the trade, so you can describe any contact precisely.
Planning and targets
SMART targets, your day and your week.
Understanding a market
Reading a market and deciding whom to call first.
Sourcing and data quality
Locating the right candidates and keeping their data right.
The IPMERC conversation
A structure for every conversation with a prospect or candidate.
Handling objections with WRIOC
A calm, repeatable way to handle any objection.
FAB: a fitting argument
Turning a fact into an argument that fits the person in front of you.
Qualifying a job
Turning a vacancy into a brief you can actually fill.
Qualifying candidates
Knowing what a candidate wants, can and needs before you put anyone forward.
Match and introduction
Comparing candidate and job on substance and introducing only people who fit.
Interviews, feedback and the offer
From the first interview to a signed agreement and a start date.