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Academy module

The language of recruitment

The words of the trade, so you can describe any contact precisely.

Outcome

You use the right term for every contact, stage and method, and you can tell a colleague in a sentence what kind of conversation you just had.

What the module covers

  • Why precise language matters

    Vague words lead to vague reports and to follow-ups that miss the point.

  • Terms for people and companies

    The difference between a lead, a prospect, a client and a candidate.

  • Terms for the process

    Sourcing, probe, match and pre-close, and where each one sits in the process.

  • Terms for the methods

    What IPMERC, WRIOC and FAB stand for and when you use each.

How you learn it

Short explanations with examples, followed by drills in which you name the right term for a situation.

Assessment

The assessment checks whether you apply each term correctly to situations from real calls.

Next module

Planning and targets →

← Principles for client contact
The trainee track
Related insight: Most shortage measures only move people around

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